Mounting hardware needed

[Sonnyson01]

Hello, we were moving from an old home and brought along our nest floodlight however we lost the screws and mounting hardware while moving. Is there a way to order the mounting hardware? I do not mind paying for it, just need the items.

[MplsCustomer]

@Sonnyson01 

Unfortunately, Google Nest does not sell spare parts, but they seem to provide replacement parts if you're within the 1-year warranty, if you contact Support: https://support.google.com/googlenest/gethelp

[PaulL67]

Hi - Mounting hardware replacement parts for this product don't exist.  Don't waste your time.

SOLUTION...  The 2 holes on this plate at HD will line up just inside the housing where the regular mount is supposed to go.  Used a long enough screws to go through the plate and slightly into the back of the unit.  I'm sure this is not google recommended.  You will also need to drill a hole in the middle for the wires and I drilled an extra one so there are 3 screws going into the back housing & 3 into the sided of the junction box.  pic provided. 

https://www.homedepot.com/p/Commercial-Electric-5-in-1-Gang-White-Textured-Round-Blank-Metal-Wall-Pl...

[Brad]

Hey there,

Thank you for your patience! If you're seeking a replacement, please fill out this form. Unfortunately, we do not offer replacements for parts. I apologize for the inconvenience. 

Best Regards,

Brad

[Brad]

Hey there,

Just checking in to see if you have had the time to fill out that form? Please let us know!

Best regards,

Brad

[janthadeus]

Hi everyone,

Thanks for your help here, Brad.

I'm checking in to see if you are able to fill out the form? If not, please do so, so we can assist you further with your concern.

Thanks,

JT

[janthadeus]

Hi Sonnyson01,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.

Best, 
JT