Moving my Nest Aware subscription to a new Home in Home App

[TallMartin]

I had to create a new Home in the Google Home App a the direction of Google Support to resolve an issue I was having with our Google Wifi setup. When I migrated our two Nest Outdoor IQ Cameras to the new Home, they seem no longer to be covered by our Nest Aware subscription. Given that Nest Support is not supporting Chat, and gives up after one unsuccessful call attempt, I'm at a loss for what to do. We are an all in Google household, having multiple Google Wifis, Home Minis, Home Hubs, Google TVs, and Nest Cameras, but this extremely poor customer support experience is giving me second thoughts...

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[James]

Hey folks,
Thanks for visiting the Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.
We hope you were able to get the help you need but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.
Best,
James