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My Nest Hello Doorbell is peeling

TLarsen
Community Member

The front of the unit is peeling - first I though it was a protective film and attempted to pull off the loose parts, but that is not the case. it looks horrible....
The unit is out of warranty, but less than a two years old. You would expect a doorbell to last longer than that.
Google - is this something you want to quickly resolve?

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4 REPLIES 4

mikebrock0
Community Member

Mine is also peeling. Less than 2 years old aswell. I really hope google will help us. I’ve been trying to get support to replace mine but so far no avail. 

Tankersley2304
Community Member

Mine is also peeling. Very frustrating as it will have to be replaced, it looks terrible for such a nice unit that was "made" to be outdoors. 

StewH98
Community Member

Also have this same issue. Doorbell is just 7 days out warranty. Doorbell looks terrible. Started happening a couple of weeks ago

 

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Brad
Community Specialist
Community Specialist

Hey there,

 

Thank you for your patience. If you are seeking a replacement, please first fill out this form so we can collect some important information from you. Once the form is submitted, you will have your case number. Please be aware that this thread will be locked. 

 

Best Regards,

Brad.