My doorbell camera won't stay on the mount. Now it's broken

[McLaurinwilliam]

The camera has fallen in now the camera is cracked. 

[MplsCustomer]

@McLaurinwilliam 

Try contacting Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

[mdr2]

It is a terrible design. A good number of people have reported this as well.