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My doorbell has been peeling over the months and progressively getting worse.

JohnF
Community Specialist
Community Specialist

‎08-26-2021 12:24 PM - edited ‎08-26-2021 12:25 PM

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Original poster: NB0621 

 

My doorbell have been peeling over the months and progressively getting worse. It is not in direct sunlight, it's actually protected from the elements. However, the warranty is over by 4 months.  In previous posts, replacements were issued but the chat said no deal for me.  Seems as if they are going by strict rules.   Has anyone has this resolved? 

 

 

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JohnF
Community Specialist
Community Specialist

‎08-26-2021 12:25 PM

Hi there, NB0621.
 
I am terribly sorry to hear that your Nest Hello doorbell is peeling and getting worse! I can imagine hearing back from support may have felt disheartening. I would love to look into this further for you.
 
I will be reaching out to your email on file to collect some information. Please look out for an email from me and respond as soon as you can with the requested information.
 
Here is your Case Number: 6-5695000031028
 
 
-from Brad C. (Community Specialist)
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