My google home (outdoor) Camera does NOT recording 100% of the time?

[Bareti2000]

My Google Home outdoor(Battery) cameras, does not recording all 100% of the time. 
she recording p only events ….someone Hit my car while parking in front of my house, never recorded. 
5 min. After I was standing by the car & she recorded me standing by….

what do I need to do to make it recording 100% ??

[MplsCustomer]

@Bareti2000 

The Google Nest Camera (Battery) has to be plugged in with the optional power cable in order to record 24/7 (with a Nest Aware Plus subscription). That's what we've had for a year and it works fine.

There are many reports in this forum where the battery camera--when running on battery power--is late in waking up to record an event or never records it at all, because it is normally in "Idle" mode. We've tested turning off the power to our battery camera and walking in front of it, and it does not detect that as an event. When it is plugged in, it recognizes and flags events as well as our older Google Nest wired cameras, and we get 24/7 video history for the last 10 days.

If your battery camera is running on battery power and you do not have a Nest Aware subscription, you will only get events the camera woke up for and detected during the most recent 3 hours.

[aatienza]

Hey Bareti2000,

Oh no! I'm sorry to hear that. We offer 2 types of recording for Aware subscriptions: continuous 24/7 video recording, and event video recording, where the camera or doorbell only saves video when activity is detected. This table shows you what is available for each product. For more details, select your product below to compare features with and without a Nest Aware subscription. Check out this link for additional information.

I appreciate the help, MplsCustomer.

Thanks,

Archie

[Bareti2000]

Thank you for your Time & Advice

[aatienza]

Hey Bareti2000,

Anytime! Let us know if you have any other questions as I'll be locking the thread after 24 hours.

Thanks,

Archie