My wired doorbell just stopped working and Nest Support was no help. Who can I run to?

[JohnF]

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Original poster: Kevin Boston  

My doorbell just stopped working. After looking at some help articles, it appears the issue is electrical as there is no blue ring lit on the front. Nest Support wasn’t able to help me. Who can?

[Brad]

Hi there,

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. 

• Do you still need help with this issue?

• What troubleshooting steps have you done thus far?

• Have you tried to restart your camera?

Please let me know if you need further assistance. 

Best Regards,

Brad.

[CameronMee]

Im having the same issue, camera just stopped working, I have two Nest Doorbell Camera's. I moved my front to the back and the issue followed it, it just isnt recognized. I have tried resetting camera same issue. it is about 3 months old