NEST BATTERY CAMERA NO PUSH NOTIFICATIONS UNLESS YOU HAVE A SUBSCRIPTION SERVICE

[virtual-alan]

NEST BATTERY CAMERA NO PUSH NOTIFICATIONS UNLESS YOU HAVE A SUBSCRIPTION SERVICE

I just bought one and set it all up but no notifications.

A call back from GOOGLE and transpires

"NEST BATTERY CAMERA NO PUSH NOTIFICATIONS UNLESS YOU HAVE A SUBSCRIPTION SERVICE"

Not great and didnt see anywhere in the blurb that this is the case before I bought it.

So do I return it and buy another door-bell? or pay a subscription service?

Not great GOOGLE!!!!

[David_K]

That's not correct. You do not need a Nest Aware subscription to receive most of the push notification types.

See the "Nest Cam (wired), Nest Cam (battery), Nest Cam with floodlight" section of this help article:
https://support.google.com/googlenest/answer/9233159#zippy=%2Cnest-doorbell-battery

To set up notifications, see the "Set up and manage camera alerts" section of this help article:
https://support.google.com/googlenest/answer/9210305

[SteveT1]

Hi folks,

I appreciate the help @David_K. Checking in to see if you have further concerns about your Nest Cam (battery)? Feel free to update this thread, and we're happy to assist you further.

Thanks,
Steve

[SteveT1]

Hi there,

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,
Steve

[virtual-alan]

Hello      as yet I have not had any push notifications from the camera

What do you recommend? delete from home and start again?

[SteveT1]

Hi there,

Thanks for the reply. I would recommend to test on a different device to isolate. You can also check your phone settings and try to uninstall/reinstall the Google Home app.

Regards,

Steve

[SteveT1]

Hi folks,

It's me again. Just checking in to see if the troubleshooting steps shared helped. If you have other questions and concerns, feel free to let me know.

Best,
Steve

[SteveT1 · Accepted solution]

Hi there,

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,
Steve