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Neat Doorbell Wired won't reset

HoldenS
Community Member

Hello, 

I recently purchased a nest doorbell and I am unable to set the device up. Upon initial set-up in the app, the doorbell began to update. Unsure what happened next, but the update failed then the doorbell indicator light changed from Blue to Green and never appeared in the app. I attempted to restart the device via the pin hole in the back, however, it changes to a blinking yellow. How do I reset this device?

1 REPLY 1

MplsCustomer
Bronze
Bronze

@HoldenS 

I don't know whether this is of any help, but a flashing yellow status light means "Insufficient power":

https://support.google.com/googlenest/answer/9268073?hl=en&sjid=9107344460421460120-NC#zippy=%2Cgoog...