01-06-2022 02:57 PM
Like several others on this forum, I have a Nest Cam IQ Outdoor product where the power cable has suddenly stopped working. I was shocked to find that no replacement cable appears to exist (just the cable, that is). There appears to be a Nest Cam IQ Outdoor Power Adapter on the store that has been out of stock for a very long time. Does anyone from Nest/Google have any idea when this product or another cable replacement solution will be available for those of us with faulty equipment?
I understand that any USB-C cable that fits will work, as that is what I am using temporarily, but I desire an official, weatherproof cable the "clicks" into place on the camera.
Thanks in advance to anyone who replies with helpful information!
01-06-2022 03:07 PM
Hey there,
Thank you for your patience. If you are interested in seeking a Replacement cord, please fill out this form so we can collect some important information from you. Once the form is submitted, you will have your case number. Please be aware that this thread will be locked.
Best Regards,
Brad.