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Nesr Door Saying Person for Cars

BigPappy
Community Member

Hello,

Had the wired Nest Doorbell for 2 years no issues, now just today every car goes by instead of motion like normal, it's saying person detected. Very annoying. Please help!

1 REPLY 1

maedacortez
Community Specialist
Community Specialist

Hi BigPappy,


Thanks for reaching out. I understand that your Nest Doorbell is saying it detects a person when it's a car. I know this can be frustrating, but don't worry, I'm here to help! Before we try some troubleshooting steps, I need to ask a few questions to understand your situation better.

 

  • Do you have an activity zone created?
     
  • Does this behavior happen with other devices, such as tablets or phones?
     
  • Do you experience the same situation with another Nest Camera?


I'll be waiting for your response.


Regards,
Manuel