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Nesr Doorbell battery lens replacement

Rue4you10
Community Member

I've only had the nest doorbell for a while now and I somehow just noticed that the lens is scratched somehow and I need to replace it, is there a service I can use to fix it? 

5 REPLIES 5

MplsCustomer
Bronze
Bronze

@Rue4you10 

You could try contacting Support to see if you qualify for a replacement:

https://support.google.com/googlenest/gethelp

Thanks for the link, much appreciated for you replying to me.

janthadeus
Community Specialist
Community Specialist

Hi folks,
 

Yikes! We’re sorry to hear that. Let’s check — could you fill out this form and let me know once you’re done?
 

I appreciate the help, MplsCustomer.

 

Thanks,

JT

Hi there, thanks for the response, I filled out the form, like you asked, hopefully I get some more info soon.

janthadeus
Community Specialist
Community Specialist

Hey Rue4you10,

 

Thanks for the update. We got the form you've submitted — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.

 

Best,

JT