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Nest 2-step login goes to old phone number

JoeD
Community Member

My phone updated and requires that I login to Nest. 2-step verification is on and the code is being sent to a phone number that I can’t access any more because it changed. Login on iPad is fine, but i can’t login from my phone. 

I looked everywhere in my Google and Nest accounts and see no reference to my old phone number, so I don’t know why the 2-step is being sent there. 

How do I fix this?

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