Nest 2nd gen wired doorbell

[RalphGeo]

2nd gen wired nest doorbell 

in house chime inop with puck installed wiring voltages on transformer all correct 

Help ??

[jenniffert]

Hi @RalphGeo,

Thanks for reaching out here in the community. I apologize that the chime with the puck is not functioning correctly. Help's here!

To gather more information, I'd like to ask a few questions:

• When did you install the Nest wired doorbell?
• Who installed the Nest wired doorbell?
• Have you experienced this situation before?

Please keep me posted.

Best regards,

Jenniffer