12-04-2023 11:24 AM
Hello, first post. So, I have all my cameras and doorbell setup on Google Home and I understand I cannot migrate my outdoor Nest cameras to the Nest app. However, I just subscribed to Nest Aware and I'm wondering if this was pointless since the cameras cannot be setup in the Nest app.
I would like to get the advanced video recordings and emergency services from the Nest Aware subscription, so how do I verify that it applies to Google Home.
Thanks in advance...
12-04-2023 11:40 AM
A Nest Aware subscription applies to all cameras and doorbells in the same Google Nest "home/structure", regardless of whether they are 1st gen devices installed in the Google Nest app or 2nd gen devices installed in the Google Home app.
We have a several 1st gen cameras and doorbells, as well as the camera in our Nest Hub Max, and a couple of 2nd gen cameras, and our Nest Aware Plus subscription applies to all of them.
12-04-2023 12:48 PM
Thank you MplsCustomer. You are correct, and after I reviewed my cameras in Google Home, they are indeed recording beyond the previous 3-hour limit and e911 feature is available also. So my subscription is definitely in effect in Google Home.
12-07-2023 02:24 PM
Hello everyone,
@JPVee511, thanks for reaching out here in the Community. We're glad to know that the info shared above cleared your concern. Let us know if you have additional questions.
I appreciate your response, MplsCustomer.
Regards,
Emerson