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Nest CAM IQ + Nest Hello doorbell + New wired camera...need Nest AND Home apps?

JBSD
Community Member

I have a Nest Hello doorbell, an outdoor IQ camera and a hub that can be seen via Nest.  Just got three new indoor wired cams that work with Google Home only.

I can see all the cameras via Home, but if I remove the Nest app from my iPhone I lose notifications from the Nest cameras (doorbell and outdoor).

I can't find where I can get notifications from these 'legacy' (heh, just got a year ago) devices via Google Home.  So do I need both apps to get 'full' functionality?

Will Google Home support all devices / notifications / functions in the future?  Part of going with ONE ecosystem is to avoid this kind of bifurcation, yah?

1 Recommended Answer

Ashepherdson
Platinum Product Expert
Platinum Product Expert

They are working on integrating into one experience, and are taking feedback from users to try to make it as painless as possible.  For now yes keep both apps, one day there will be only one.  

 

https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/...

View Recommended Answer in original post

5 REPLIES 5

Ashepherdson
Platinum Product Expert
Platinum Product Expert

They are working on integrating into one experience, and are taking feedback from users to try to make it as painless as possible.  For now yes keep both apps, one day there will be only one.  

 

https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/...

Thanks for the fast reply...this should be more clear on the product pages.  And really IMO no excuse to launch in this deprecated state.  Ah well fingers crossed that 'full conversion' of Nest functions to Home is somewhat high in the Agile stack.  😛

Ashepherdson
Platinum Product Expert
Platinum Product Expert

There has been a lot of community feedback about this so I know they are working on it closely , but at the same time there are lots of integration and bug testing needed as well!!  Fingers crossed it's sooner rather than later yes. 

Brad
Community Specialist
Community Specialist

Hey folks,

 

Just checking in to see if you still needed assistance with this issue. Thank you for your thorough assistance, Ashepherdson! I appreciate all your hard work. 

 

Please let me know if you need further assistance.

Best Regards,

Brad

Brad
Community Specialist
Community Specialist

Hey Folks.

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad