Nest Cam 2 Wired

[Dogmomoregon]

Hello, 

I’ve had the Nest Cam 2 (wired) since the New year. Last week I got a “battery low” then it stopped working all together. This unit is not supported by batteries and I can’t find what to do next? It’s been working up until now. Is this a faulty unit? Thanks 

[BubbyInTexas]

Have you checked the hardwire? We had the same problem and after several days my electrical guy pulled the panel and checked the wiring. 1) One of the wires wasn't making a good connection even though the meter reflected it was getting power. 2) The electrician also told me there is a time delay on the system. If you turn it off and then back on immediately it doesn't have time to reset so it won't come back up. Flip the breaker off and wait a couple of minutes before you turn it back on. This fixed my problem hopefully it will help you.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[Ryan_G]

Hey folks,

Thanks for visiting the Google Nest Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

Check out this link for a complete guide on troubleshooting with your Nest camera battery.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

Hope this helps!

Kind regards,

Ryan