Nest Cam Battery Outdoor Dead?

[SuzyPA]

We have two Nest google battery powered outdoor cameras that both went dead. They won’t turn on, no lights. I reset and did factory restart and nothing works. I have a doorbell that works fine, an outdoor floodlight camera that still works. All of the other nest/google products work except these two cameras. I purchased them not even three months ago. Anyone know how to warranty them?

[OtterOutfitters]

Just buy new ones and send back the old ones for a refund, then their factory can figure it out, lol

[Brad]

Hey there,

Thank you for your patience! Unfortunately, we do not process Warranty/Replacement Requests in these Community Forums. If you are seeking a replacement, please contact Support. 

Best Regards,

Brad

[aatienza]

Hey folks,

Appreciate the help, Brad. I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 

Thanks,

Archie

[aatienza]

Hey folks,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie