02-22-2022 10:04 AM
I have today set up my Nest Cam indoor (wired) and it set up instantly with no problems, however when I use the push to talk function I hear the chimes for when I start to talk but the volume of what is being broadcast from the camera speaker when I talk is so quiet its barely audible.
I have tried a full factory reset of the camera and re-set up the camera but this makes no change to the output volume. is there a fix for this that anyone knows about or do I have to consider the camera faulty?
Thanks in advance.
02-22-2022 11:29 AM
Do you have a Samsung phone? There seems to be a known issue with Samsung phones:
02-22-2022 12:47 PM
You must have a Samsung Phone. You will find many reports on internet of talk listen volume problems and no fixes offered by Google.
02-22-2022 03:27 PM
Thanks for the reply, I do have a Samsung, however my son has an iPhone and the issue is the same for him, so not convinced this is the issue.
03-01-2022 11:31 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Best Regards,
Brad.
03-01-2022 12:21 PM
Yes I have been unable to resolve this issue, the volume when trying to talk through the camera is almost inaudible, this is the same if I use the app on android or apple.
03-07-2022 10:46 AM
I am afraid that some Samsung phone users are experiencing this same issue. It is a bug that is still being looked into at the moment. I am afraid I do not have a solution as of yet.
Best regards,
Brad.
04-21-2022 03:41 PM
Hey folks,
Thanks for visiting the Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.
We hope you were able to get the help you need but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.
Best,
James