Nest Cam Outdoor Wire Dry Rotting

[Keith22]

I noticed that the cable going from the Nest Cam to the plug receptacle is dry rotting and the internal conductors are exposed. How is this happening to a product rated for outdoor use?

[EdmondB]

Hello Keith22, 

I'm sorry to hear about your experience with your Nest camera. To assist you better, we would like to review your case. Kindly fill out this form with all the necessary information. Once you have completed the form, please let me know.

Best,
Edmond

[EdmondB]

Hi there, 

Thanks for filling out the form! Our support team will send you an email soon to help you out. If you have any more questions or concerns, please let us know.

Cheers,
Edmond