11-30-2022 05:59 PM
One of my outdoor cameras will not charge while mounted. I know the outlet is good, as well as the cable. Once I take it down it's starts charging fine. My other camera does not have this issue and charges fine while mounted, using the same cord. Please help.
11-30-2022 06:08 PM
Here's another thread on the same issue:
12-04-2022 07:42 PM
Hi folks,
I’m sorry you’re having trouble with this. No worries, we'll check this out. When did it start happening? Is this your first time installing your camera? Could you send us a photo of what's happening so I can take a closer look?
I appreciate the help, MplsCustomer.
Thanks,
JT
12-07-2022 10:10 PM
Hey Jellis033,
Checking back in —how's it going? Still need our help?
Regards,
JT
12-08-2022 10:45 PM
Hey there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
I appreciate the help, JT.
Thanks,
Archie