09-18-2021 06:22 AM
Can a Nest Camera (battery) that I've added to the Google Home app be added to the Nest app. When I try it takes me to the Google Home app.
09-18-2021 01:08 PM
Sorry, not it can not. If you read this forum you will see there are many complaints about this. Many are returning their cameras (including me). Another big thing for me is that these new cameras can not be viewed from your computer's browser like the previous generation. This is VERY sad what Google has done.
09-24-2021 02:53 PM
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I am terribly sorry to hear that you have had such a hard time with this! I would love to look into this issue further and help find a solution for you. First off, I have some questions I’d like to ask you.
Do you still need help with this issue?
What troubleshooting steps have you done thus far?
Have you tried to restart your device if you haven’t already?
If the restart didn’t work, have you tried to do a Factory Reset? This would be a last resort option, but would clear out issues and the device would essentially be ‘brand new’
Please let me know if you need further assistance.
09-27-2021 02:54 PM
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
11-12-2021 10:13 AM
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,