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Nest Cam indoor 2nd g

Acurism
Community Member

Me dice que la cámara ya está conectada a otra cuenta pero es la misma a la que estoy intentando conectar 

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

I am sorry to hear that your camera shows it's connected to another Home! I understand how upsetting this may be, and I'm happy to assist you with this. Have you moved recently? Or do you have multiple homes? Also, I would make sure that you're logging into the correct Google account, as that could be why you are seeing that message. Please let me know if you have any further questions or concerns. 

Best regards, 
Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in to see how the conversation is going, as there's been a lapse in activity on this thread.

Best regards,
Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad