Nest Camera Doorbell Wired Reset

[Rkuykendoll]

I would like to reset my camera/doorbell but it is installed to the brick outside of my home. I don’t want to remove it. My ex is the main account on it and when I removed him, I lost access as well. Can I reset without removing the doorbell somehow and ensure that he does not have access? 

[David_K]

You can't reset it using the app, you will need to physically remove it from the wall. See the "Nest Doorbell 2nd gen (wired)" section underneath "Factory reset" at the bottom linked below.

Restart or factory reset Nest camera or doorbell - Google Nest Help

Once reset, set it up in a new home structure that they do not have access to as a home member.

[EmersonB]

Hi everyone,

@Rkuykendoll, thanks for reaching out here in the Community. How's it going with your Nest Doorbell? Were you able to perform the steps suggested? We'd be glad to hear from you.

I appreciate the help, davidking.

Best,
Emerson

[EmersonB]

Hello Rkuykendoll,

We wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

Regards,
Emerson

[EmersonB]

Hey Rkuykendoll,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
 
Thanks,
Emerson