Nest Camera Gen 2 Won't Connect After New Router Install

[jojo2fast]

I recently swapped out my routers and have a mix of 6 Nest Gen 1 cameras and a couple Nest Gen 2 cameras. I was able to reconnect the Gen 1 cameras just fine but I can't get the Gen 2 cameras to reconnect.

I've done the following:

-Removed the camera from the home in the Google Home app
-Reset camera to factory settings using the hole on the back
-Unplug camera and plug in when instructed via the app instructions

It will stay on the connecting to joining device screen for a bit before timing out and moving to a screen that says Something went wrong. Trying connecting again. Turn your phone on/off, into airplane mode, etc etc etc.

I've done all of that and still no luck with reconnecting. Does anyone have any input on what would help reconnect the cameras? TIA

[EmptyNester · Accepted solution]

Hello,  I see other posts here of people running into the same issue.  It sounds like it might not be going into the FULL factory reset.   Check out these instructions I found from another post and maybe give them a try...

To completely factory reset the device. Follow the steps below:

1. (optional) Save any video history from the camera, if any. Follow this guide.
2. Unmount the Nest doorbell, and then locate the reset pinhole on the device.
3. Insert and hold the pin (you can use an unfolded paper clip or a thumbtack).
1. At 10 seconds, the status light will blink yellow four times, and you’ll hear a countdown tone.
2. At 12 seconds, the status light will be steady, solid yellow while the device starts the factory reset, and you’ll hear a confirmation tone.
4. Release the button. Your device will be restored to its factory settings.
5. After the factory reset, your device will appear as "offline" in the app until you remove it. Also, the status light should be pulsing blue. If not, repeat step 3.
6. To remove it from the app, open the app, then tap Settings > Remove Device > Confirm.
7. Make sure the phone is connected to the same Wi-Fi network as the selected network for the Nest device.
8. Bluetooth should be enabled, but it should not be connected to any Bluetooth devices. Disconnect any Bluetooth devices paired to your phone, such as earbuds, smartwatches, etc.
9. Cellular data should be turned off.
10. For iOS devices, tap Settings > Privacy > Local Network and turn on Local Network Access for the Home app.
11. Start adding the device back to the app.

Let me know if this works.