Nest Camera green light not coming on

[Kilwins]

So when I go through the process of adding a camera, I go through the entire process and then when I am finally connected, the green light does not come on.  The light is blinking blue while I am setting it up, but then just shuts off. The camera shows up on my "Home", but no picture shows up.  The when I remove the camera, the blue blinking light comes back on.  Any clue?

Thanks

[MplsCustomer]

@Kilwins 

One possibility is that you have poor Wi-Fi signal strength in your camera's location. Have you tried setting it up in a different location?

[Jeff]

Hi Kilwins,

I just wanted to jump in real fast to see if you saw MplsCustomer's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

[zoeuvre]

Hi there,
 

I wanted to check and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
 

Thanks for your help, @MplsCustomer and Jeff. 

Best,

Zoe

[zoeuvre]

Hello Kilwins,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.

All the best, 

Zoe