Nest Doorbell Battery Chime

[Mloose]

Hello!

My Nest Doorbell (battery) is no longer chiming via my indoor Nest Hub. My daughter reset it, checked that our announcements/notifications are on across all devices and Home member’s apps, updated the software, made sure the battery was charged, and all the other tricks. What are we missing?

Thanks for your help!

Mari

[ByronP]

Hi Mloose,

Thank you for posting here in the community. I'm sorry that your Nest Doorbell (Battery) doesn't work with your Nest hub. I understand how frustrating it could be. I really appreciate the effort to try all troubleshooting steps. Let's explore together another option.

I just want to confirm if you try the below steps:

- Turn on personal results for your speaker or display. Note: If you have a display, select Always show proactively.

- Turn on the visitor announcement on or off: 

1. Open the Home app.
2. Tap and hold your device's tile.
3. In the top right, tap Settings, and select Doorbell.
4. Turn visitor announcements on or off.

Note: Make sure that Do Not Disturb to temporarily turn off visitor announcements for your Google speaker or display.

Please keep me posted. I'll look forward to your response.

Regards,

Byron