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Nest Doorbell Battery life seems short

alexinatl
Community Member

I have the doorbell installed at my front door and my house faces a relatively busy street…there are cars passing by frequently…I live on a hill so i created an activity zone that lets me filter out all of the vehicle traffic…I fully charged my doorbell on Thursday and have experienced NO recorded events since reinstalling…this morning (Sunday) I got an app alert that the battery has 6 days left and is showing 65% battery charge…my question is whether the frequent vehicle traffic is draining the battery even though I have filtered out all events except those actually at the door…II have an average of two actual events a week that record and thought the battery should last a few months instead of a week…thx for input…

1 REPLY 1

Lance_L
Community Specialist
Community Specialist

Hello alexinatl,

 

Thanks for reaching out to the Community.

 

The Nest Doorbell’s battery life will depend on factors including activity, temperature, and selected camera settings. We should expect about 1 month of battery life even if the area is busy (about 25–30 recorded events per day).

 

If you haven’t done so yet, to completely isolate the battery issue, let´s factory reset the device. Follow the steps below:

 

  1. Save any video history on the device, if any. Follow this guide.
  2. Unmount the device, then locate the reset pinhole on the device.
  3. Insert and hold the pin (you can use an unfolded paper clip or a thumbtack).
    1. At 10 seconds, the status light will blink yellow four times, and you’ll hear a countdown tone.
    2. At 12 seconds, the status light will be steady, solid yellow while the doorbell starts the factory reset, and you’ll hear a confirmation tone.
  4. Release the button. Your device will restore to its factory settings.
  5. After the factory reset, your device will appear as "offline" in the app until you remove it. Also, the status should be pulsing blue. If not, start over from step 2.
  6. To remove it from the app, open the app, then tap Settings > Remove device>  Confirm. (Skip this if it's already done.)
  7. Make sure the phone is connected to the same Wi-Fi network as the selected network for the Nest device.
  8. Bluetooth should be enabled, but it should not be connected to any Bluetooth devices. Disconnect any Bluetooth devices paired to your phone, such as earbuds, smartwatches, etc.
  9. Cellular data should be turned off.
  10. On an iOS device, tap Settings > Privacy > Local Network and turn on Local Network Access for the Google Home app.
  11. Start adding the device back to the Google Home app. 

Here’s a handy guide to help you save batteries for Nest cameras and doorbells.

 

Let me know how it goes.

 

Best,

Lance