cancel
Showing results for 
Search instead for 
Did you mean: 

Nest Doorbell Hot

Rustyandnilsa
Community Member

I have a nest doorbell that is hardwired to regular electricity. I don’t recall the device getting hot before but I notice it’s hot to touch now. Is this normal, should the device get hot to touch. It works great, no issues, just the temperature. Many thanks.

7 REPLIES 7

SteveT1
Community Specialist
Community Specialist

Hi there, 

 

Thanks for reaching out. Nest Doorbell (wired) produce heat while they’re on. It’s normal for your camera or doorbell to get warm to the touch, but it’s designed to quickly disperse heat. You can check this article when your Nest camera or doorbell gets hot for more info.

 

Regards,

Steve

Hey Steve!

 
Hope your day went well. Don’t know if “it’s on” per say. Do you mean as long as it’s actively connected to electricity or when it’s actively in use and recording. I have felt it hot just stepping outside and placing my hand on it - not necessarily in use per say.

Have a great week!
 
Regards,
Rusty

SteveT1
Community Specialist
Community Specialist

Hi there,

 

Checking in to see if you have further concerns about your Nest Doorbell? Feel free to update this thread, and we're happy to assist you further.


Thanks,
Steve

aatienza
Community Specialist
Community Specialist

Hey Rusty,

 

Appreciate the help, Steve. Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Archie

Good to go, Sir.

aatienza
Community Specialist
Community Specialist

Hey Rustyandnilsa,

 

Thanks for the update. I'm glad to hear that your Nest Doorbell is working. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.


Thanks,

Archie

SteveT1
Community Specialist
Community Specialist

Hi Rusty,

 

I appreciate the reply. Is your Nest Doorbell getting direct sunlight?  If it reaches over  104°F (40°C), it will shut down. I would recommend turning the device off and reaching out to our Support team if it gets past that to check it further.

 

Regards,

Steve