06-14-2022 03:54 PM
I have a nest doorbell that is hardwired to regular electricity. I don’t recall the device getting hot before but I notice it’s hot to touch now. Is this normal, should the device get hot to touch. It works great, no issues, just the temperature. Many thanks.
06-14-2022 04:56 PM
Hi there,
Thanks for reaching out. Nest Doorbell (wired) produce heat while they’re on. It’s normal for your camera or doorbell to get warm to the touch, but it’s designed to quickly disperse heat. You can check this article when your Nest camera or doorbell gets hot for more info.
Regards,
Steve
06-14-2022 06:15 PM
Hey Steve!
06-22-2022 06:04 PM
Hi there,
Checking in to see if you have further concerns about your Nest Doorbell? Feel free to update this thread, and we're happy to assist you further.
Thanks,
Steve
06-23-2022 10:11 PM
Hey Rusty,
Appreciate the help, Steve. Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie
06-23-2022 10:26 PM
Good to go, Sir.
06-24-2022 03:37 PM
Hey Rustyandnilsa,
Thanks for the update. I'm glad to hear that your Nest Doorbell is working. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Archie
06-18-2022 06:52 PM
Hi Rusty,
I appreciate the reply. Is your Nest Doorbell getting direct sunlight? If it reaches over 104°F (40°C), it will shut down. I would recommend turning the device off and reaching out to our Support team if it gets past that to check it further.
Regards,
Steve