When someone presses the doorbell. Alert comes to all devices. I cannot hear the person speak even when they are up close to the doorbell. Even on the recordings still can't be heard They can hear what I say to them through the app on every device, iOS and Android.
I have turned the microphone on and off on the app, added and removed the camera multiple times and also factory reset the device two times and still the same.
Is there anything else that can be tried or anything I have missed?
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.