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Nest Doorbell Peeling

orangedrink888
Community Member

Anyone else having or had this issue? I've only had my doorbell for a year (maybe less) since we moved into our new home and now the hard plastic clear film is peeling off making the camera look terrible. Since this is an outdoor camera/doorbell I wouldn't think it would be affected by the elements like that.

4 REPLIES 4

Brad
Community Specialist
Community Specialist

Hey there,

Thank you for your patience! Sorry to hear about the peeling concerns with your doorbell. If you're seeking a replacement, please fill out this form. However, if your device is no longer under warranty, we cannot offer a replacement, and do not offer replacements for parts. We're sorry for the inconvenience. 

Best regards,
Brad

janthadeus
Community Specialist
Community Specialist

Hi folks,

 

Checking back in — we haven't received your form. Were you able to fill it out? Still need our help?

 

I appreciate the help, Brad.

 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hi there,

 

Checking in to see if you still need help with this. In case there are any follow-up questions or comments, feel free to update this thread and we're happy to assist you further. 
 

Best,

JT

aatienza
Community Specialist
Community Specialist

Hey there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

I appreciate the help, Brad and JT.

 

Thanks,

Archie