09-21-2024 09:06 AM
Is there a reason the Nest Doorbell Wired Gen 2 is not being released in the UK/Europe?
Compatibility problem? Regulatory problem?
09-21-2024 09:23 AM
Hello, I'm an end user like you. I don't know the answer but I will escalate this and hopefully you will get a reply from a Google Tech Person.
09-21-2024 10:49 AM
Hi Michael83847484,
Thanks for reaching out to our community! I appreciate you taking the time to share your interest in the Nest Doorbell (wired) 2nd Gen. I’d be happy to help with your concerns.
I also appreciate you chiming in, @EmptyNester.
At this moment, the Nest Doorbell (wired) 2nd Gen is currently unavailable for purchase in the UK. We are actively working to expand the availability of our products in different regions. Please feel free to check our website or the Google Nest Community for the latest updates on product availability. To learn more, you can check out this article: Learn about devices & services available in your region.
In the meantime, I deeply appreciate you sharing your feedback to continue improving our products and meeting your needs.
Let me know if you have more questions.
Best regards,
Jenniffer
09-22-2024 01:30 AM
thanks!
yes I do have a question I was wondering why it hasn’t been released?
because I can easily import one to the UK. The purchase isn't the problem.
i just wanted to know that there isn’t a fundamental reason it won’t work in the UK?
09-23-2024 02:07 PM
A number of people have tried to buy a nest cam in one country and use it in another and it usually fails. Google sees the camera was not 'approved' for use in certain countries and it will either not work or have very limited functionality. Probably easier to just go buy a camera from another company that works in your region of the world.