10-19-2021 09:21 PM
Hi, in regards to the free 3 hour recording of video available in the Doorbell (battery). Does this mean each video recording is kept for 3 hours or can you accumulate up to 3 hours of recordings? Each recoding is set at 30 seconds so I would of assumed it would keep some few hundred snippets of video but looks like the 3 hours is from when it starts recording and then removes it. Is this correct or am I missing something?
Answered! Go to the Recommended Answer.
10-20-2021 03:17 AM
Your last line is correct. The camera keeps three hours of the latest video history. It doesn’t matter for specific events; it’s overall video history. After three hours, the oldest video history begins to delete as new history is recorded.
10-20-2021 03:17 AM
Your last line is correct. The camera keeps three hours of the latest video history. It doesn’t matter for specific events; it’s overall video history. After three hours, the oldest video history begins to delete as new history is recorded.
10-20-2021 07:14 AM
Does the video history not upload to the cloud?
10-20-2021 08:16 AM
Yea technically it’s all in the cloud. But only for three hours. Then the oldest stuff gets wiped.
With the paid subscription, it’s a completely different story.
10-27-2021 09:04 AM
Hi there,
Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!
Best Regards,
Brad.
P.S Thank you for your help, Rubes! Greatly appreciated.
11-17-2021 12:57 PM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.