I have a Nest Doorbell (battery).
The battery life is terrible despite all tweaking/optimization. I have another thread on this issue.
So I bought a power supply and hardwired it. For a couple of days everything was good - I saw the infinity symbol on the Battery page of the settings. But then I got a notification 'Camera turned off to save battery' - and now I see 'Plugged in' and 21% on the battery status page.
I removed the doorbell, fully charged it 100% with the USB-C port, then reconnected.
Exactly the same thing happened again.
Is my doorbell faulty?
Solved! Go to Solution.
I presume you're in Canada, given the link to Amazon Canada. Is it cold where you are? If so, that's likely contributing to your issue. Running it hardwired trickle charges the device, but heavy use, compounded by cold weather affects on the ability to charge the battery, it is not enough to keep the battery from draining down over time. Even configured to really trim down events, it's tough to keep charging at a net positive rate when the temperatures are below around 0C. See this thread for a lot more on this topic....
Thanks for the link, very enlightening.
Yeah, I'm in Toronto. It's not even that cold compared to many states and provinces! It's barely been below zero celcius since I got the doorbell in early November.
The more I read on this forum the more I've come to the realization that the Nest Doorbell (battery), even when wired up, is not suitable for people that live on busy streets or in cold places. Unfortunately both of those things are true for me. Maybe Google don't bother testing their products outside California.
It's really a shambles how bad this product is. I'll be returning it to Home Depot for something better.
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.