Nest Doorbell draining

[cramer236]

Hello, 

Nest Doorbell about 6 months old is suddenly draining in under 24 hrs.  Charged to 95% went to bed and less than 12 hrs later was at 9%.

Any help is appreciated. 

Thanks. 

[cramer236]

Was a battery issue covered under warranty.

[Brad]

Hey folks, 

I just wanted to thank you for your patience, and I am sorry to hear that you're experiencing troubles with charging your device! I know that keeping your Nest Camera or Doorbell charged is very important, and I would love to help you out.

When it comes to keeping your Nest Doorbell (battery) or Nest Cam (battery) up and running, here are some articles and troubleshooting guides for the Best Charging Practices:

• This is a great article on general charging times for your devices.
• This helpful article tells you how to save the battery with your doorbell or camera.
• And this last article, will go over charging expectations when you may live in a cooler/colder environment which will address charging temperatures, etc.

I hope those articles help shed some light on charging and maintaining battery levels of your Nest Doorbell or Camera!

Best regards,

Brad

[Brad]

Hi there,

Just checking in to see how the conversation is going, as there's been a lapse in activity on this thread.

Best regards,
Brad

[aatienza]

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

I appreciate the help, Brad.

Thanks,

Archie