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Nest Doorbell on Roku Tv

Vivalahercule
Community Member

I have my nest doorbell, Google home mini, and roku TV all on the Google home app. When I ask the assistant to show me the doorbell on the TV it either doesn't or understand or asks to specify the name of the screen. When I specify the screen it says it doesn't understand. Anyone else come across this issue and/or know how to resolve?

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

Sorry to hear you're experiencing this, as I can imagine it has been an inconvenience. I would love to look into this further for you. Here is an article that goes over how to troubleshoot these type of Google Assistant requests and other troubleshooting options. 

Best regards, 
Brad

EmersonB
Community Specialist
Community Specialist

Hello everyone,

 

@Vivalahercule I'm dropping by to ensure that everything is covered here. How's it going with your Nest Doorbell? Were you able to read the information and check the link that Brad has shared? In case you have an update, you know where to find us.

 

I appreciate the help, Brad.

  

Regards, 

Emerson

EmersonB
Community Specialist
Community Specialist

Hey Vivalahercule,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let us know.
 
Thanks,
Emerson