Nest Doorbell (wired)

[mrzbruce0614]

Wired doorbell no longer operating as expected.  The 2-way audio option does not work.  Also there is no audio or sound detection in live stream or recording.  How do I fix this issue? I completed a reset of the product four different times.  I have confirmed all alerts and options, still nothing.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[SteveT1]

Hi there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Steve