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Nest Doorbell -wired

Mstngal5
Community Member

My phone that was connected to my nest wired doorbell drowned in my pool and will not come back to life.  How do I connect my nest doorbell to my new phone if I'm unable to remove it from my old phone?  Everything I've searched is telling me that's what needs to be done.  Short of buying a ring doorbell; what else can be done? 

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Mstngal5 

Google Nest products are not connected to your phone but to your Google Nest "home", and you use your Google account to log into the Google Home app or the Google Nest app to access your Google Nest "home". If you are able to install and log into the Google Home app with your new phone, you should be able to access your Nest doorbell. (Just another customer's perspective.)

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Best Regards, 

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.