Nest Doorbell won't connect

[Skaner]

Let's try this again.

I've been trying to install my Nest Hello and always get errors NC022 or NC023. The doorbell is about 2 feet from the hub so connectivity shouldn't be an issue. I've never had issues with other Nest products, some of them are 30 feet away and connect fine.

Thanks

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Skaner]

Hi, yes I just can't get it. I've also tried resetting the doorbell to factory settings but that won't work or at least doesn't impact the installation process. 

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.

Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.