Nest Floodlight Camera

[Topcat1]

I’ve had Nest camera and T-stay for several years so when the new floodlight camera was released I ordered one right away.  Imagine my disappointment to discover the Nest App doesn’t work with this Nest camera/floodlight.    Google home app is horrible and I can’t figure out how to add my Nest Aware account to the floodlight camera.  Shame on Google for not incorporating the new camera into the very user friendly Nest App.  I am seriously thinking about returning the camera since I hate the Google Home app anyway.  

[GarrettDS]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. 

• Do you still need help with this issue? I know that there's been a delay in response since you posted.
• What other troubleshooting steps have you done thus far?

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.