Nest / Google home down again?

[Sonny486]

Is nest down again?

[JillG]

Hey Sonny486,

I don't see anything noted currently on https://status.nest.com/ 

If you are still having an issue just start a new thread and add all the details.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[bkengland]

There was a long discussion here. But that seemed to point to Group configuration at the user end. Not the isssue I'm encountering. Most of the time, my Group doesn't play through both of the two included speakers, but only the one the hears me (e.g., the one my mouth is closest to). There are consistent exceptions. For example, Get Sleepy via YouTube Music, which plays through both speakers reliably every time I try it. I suspect it's a platform configuration issue that Google needs to fix. For anyone responding, please don't suggest a fix at my end unless you're reasonably sure that's what this is about.

Thanks!

Bruce

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.