Nest Hello install

[sirterrence]

Installing Nest Hello wired but don't know if it is Gen 1 or Gen 2.  How do I determine which model I have?

[MplsCustomer]

@sirterrence 

Here are a couple of images.  The 1st gen Nest Hello (shown first) has a black face and white sides.  The 2nd gen is larger and comes in several colors.

Nest Hello 1st gen2nd gen Nest Doorbell (wired)

[EmersonB]

Hi folks,
 

@sirterrence we appreciate you choosing our Nest doorbell for your security. Based on what MplsCustomer shared, were you able to distinguish what type of Nest doorbell you have? To know more about the types of Nest doorbells that we have, here's another link directly to our Google Store.
 

Looking forward to your response.

@MplsCustomer thanks for your response.
 

Thanks,

Emerson

[EmersonB]

Hello sirterrence,

I just wanted to follow up and see if the steps above work? Let me know if you have any additional questions from here.

Regards,
Emerson

[EmersonB]

Hi sirterrence,

We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Best,
Emerson