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Nest Hello wired Door Bell stopped working

ccleaver2
Community Member

I just recently hooked up a nest hello to a 4 wire mechanical doorbell and it was working for a few days with no issues. Yesterday it stopped workng mid day and when i came home it had no power. I went to the mechanical door bell box and could hear a humming sound from, when i disconnected the wires for the nest hello it stopped. when i touch the wires on the proper post it does the samething again.

 

Any Ideas?

Thank you

Chris

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.