cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest Hello

JohnF
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: Chris Wy 

 

Nest hello peeling and damaged. I see tons of posts, all locked by mods, for this issue. None of them have links to support tickets or what folks can do. 1) Is there a way to get restitution for an obviously flawed design?

2) Can a mod reply to this ticket and lock support mechanisms for people to actually get help on this issue, when it gets locked?
1 REPLY 1

JohnF
Community Specialist
Community Specialist
Hi there, Chris Wy.
 
I am terribly sorry to hear that your Nest Hello Doorbell has been cracking and peeling! I can imagine this has been a very frustrating experience for you. However, I would love to look into this further for you!
 
I will be reaching out to your email on file to collect some information. Please look out for my email and respond with the requested information as soon as you can. Thank you for your patience!
 
Here is your Case Number: 6-4451000031415
 
 
-from Brad C. (Community Specialist)