Nest IQ Outdoor Camera Repair

[ba7finstead]

My Nest IQ Outdoor Camera does not power on. I was informed that it is out of warranty. Does anyone know of a source to get it repaired? Thanks.

[Jmharlem]

Hi- did you ever hear back with any leads for third party repair?  I have same issue with 3 cameras!

[ba7finstead]

Finally got a completely unsatisfying response from Brad, "Community Specialist." He wrote: "

I am not quite sure what you mean, but I know that you can sometimes purchase a new camera on ebay or sights like that. It is not sold anymore, and we do not offer parts for it. That is pretty much your only option I'm afraid." I am purchasing no new cameras from Nest.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[ba7finstead]

I received the following message. After spending at least 30 minutes searching for the response I have had to give up. Can you please post your response so that it can be found?  Brad (Community Specialist) posted a new reply in Cameras and Doorbells on ############:03 AM:

[Brad]

@ba7finstead

I am not quite sure what you mean, but I know that you can sometimes purchase a new camera on ebay or sights like that. It is not sold anymore, and we do not offer parts for it. That is pretty much your only option I'm afraid. 

Best regards,

Brad.