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Nest IQ Outdoor out-of-warranty repair

dlt
Community Member

Does anyone know if it's possible to repair a Nest IQ Outdoor that has a power issue? The camera is a replacement, however apparently the warranty period has expired. Seems strange that the warranty period of a replacement would not be the same as the original purchase. Customer support had no options as it's out-of-warranty, but there must be a way to repair these cameras.

Thanks in advance.

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, @dlt.

 

I am sorry for the delayed response! But I just wanted to make sure that your issue was addressed. I can tell you that as far as I am aware, repairs aren't generally a thing. You can look at third party repair shops, especially since you stated your camera is out of warranty. Please let me know if you still need further assistance.

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.