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Nest IQ stopped working

Bmad
Community Member

My 2 Nest IQ outdoor cameras stoped working. 

1 stopped working a couple weeks ago and today the other. 

I switched cameras and plugged them into each other’s cord. The front camera which was not working, worked when plugged into the other power supply. The back camera which was working then did not work when plugged into the front power cord. 

Today the other camer stopped working too!

Frustrated!!

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response. Thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be. I just wanted to make sure that your issue is addressed. 

  • Do you still need help with this issue?
  • What other troubleshooting steps have you done thus far?

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Eric_B
Community Specialist
Community Specialist

Hey Bmad,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day!
Eric

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks