Nest Indoor Cam keeps powering off

[dartiss]

I'm having a rather odd issue where my Indoor Cam keeps powering itself off for a period of time before starting up again. The light on the front goes off (I have it set up so that the light shouldn't go off in any other circumstances - I also don't have it set up to switch off on a schedule or when away from home) and I loose the stream. After a while it comes back on or if I turn the power off and on.

It feels warm to the touch, but not sure if that's just a normal, expected heat.

It's not the power socket, which has been used for other things, without issue. I've also tried switching away from the Nest-branded USB socket for a different one, and with a slightly higher power output too, but the same occurred with that.

The cam is 25 months old.

Any ideas from anyone? Has anybody else experienced this at all?

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[James]

Hi there,
We just wanted to follow up one more time in case anyone else has any follow up questions or comments. If not, we'll go ahead and close this thread in another 24 hrs.

Thank you,
James

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.