Nest Magnetic Base

[tyrel]

Hello,

We recently did a renovation on our home and 2 of our Nest Magnetic Base was lost during the building process. I am unable to re-mount the two cameras now. How can I go about getting 2 new Magnetic Bases for my Nest Outdoor Cams?

Thanks,

Tyrel

[MelbaDT]

Hey there, 

Thanks for reaching out and congrats on the newly-renovated house.

Please let me know when and where were this Nest Outdoor Cameras bought and what country are you in — I'll be more than glad to check on your options. 

Best, 

Melba

[tyrel]

I have 5 cameras bought at various times in Canada. 

The most recent one was bought throught the Google Play store in October and previous to that I bought one early last year.

The remaining 3 were bought a few years ago.

[Brad]

Hey there,

Thank you for your patience. If you are seeking a replacement, please first fill out this form so we can collect some important information from you. Once the form is submitted, you will have your case number. Please be aware that this thread will be locked. 

Best Regards,

Brad.